All orders shipped to the US qualify for free economy shipping. No promo code needed.
Free returns*
We stand behind our products 100%. Shipping is free on returns shipped within the U.S.
Free exchanges*
Not the right item? Send it back to us and we'll exchange it at no additional cost.
*Free Shipping on Orders. Free Returns. Free Exchanges. Filson shipping on orders within the United States using economy service is free. Shipping for returns and exchanges is free. No promotion code needed. For additional details and restrictions, see www.filson.com/customer-care. Please allow three additional days of handling prior to shipping. Please allow an additional 2-3 days processing time on all orders that require hemming, embossing, monogramming, and gift wrapping. Items subject to United States Fish and Wildlife Service regulations (this includes products made from the parts of mammals, birds, reptiles, amphibians, and fish) will take additional shipping time and will be subject to duties and taxes. For complete shipping details click here.
SALE ITEM RETURN POLICY
Returns are accepted on discount items and must be received within 30 days of purchase. Proof of purchase is required for refund. To make a return, bring your item to any Filson store or ship your item back to Filson. Please visit our Returns page or call Customer Service at 1-800-624-0201 to request a Return Authorization (RA) number before shipping your item.
SALE ITEM PRICE PROTECTION POLICY
If Filson reduces the price any item within 7 days of the date of your purchase, we will honor the lowest price. Proof of purchase is required. Please contact Filson Customer Service at 1-800-624-0201 so that a price adjustment may be issued.
Temporary Shipment Delay
To ensure the health of our staff, our warehouse will temporarily be unable to ship orders starting 03/25 2:30pm PST.
We will continue to take orders, and process them as soon as we can re-open. FREE SHIPPING* will be applied to all orders until further notice, and our customer service team will be in touch regarding orders affected by this closure.
Keep an eye on your email and our social channels for the latest updates. We hope to go back to business-as-usual within two weeks but until then – we’ll keep the fire burning.
