Shipping FAQs

  • Free Shipping On
    Orders Over $75*

    All orders over $75 qualify
    for free economy shipping.
    No promo code
    needed.

  • Free returns*

    We stand behind our
    products 100%. Shipping
    is free on returns shipped
    within the U.S.

  • Free exchanges*

    Not the right item? Send it
    back to us and we'll
    exchange it at no
    additional cost.

*Experience FREE “GROUND” shipping on ALL domestic US orders over $75, FREE “Returns” on all US domestic orders as well as FREE “Exchanges” at no additional cost and no promo codes needed. For additional details and restrictions, see Customer Care. On ALL orders during this time please estimate 3 additional days of handling prior to shipping. The Filson team is working diligently in processing orders while keeping within the CDC guidelines for safety of our employees as we serve our customers. For all orders that require special services such as hemming, embossing, monogramming, and or gift wrapping we ask that you please allow an additional 2-3 days of processing. Items subject to Fish and Wildlife Regulations will have an additional charge of $93.00 to process the order as well as additional processing time of 2-3 days while declarations and approvals are granted through the Fish and Wildlife law enforcement agencies. These types of shipments include products or parts thereof made of mammals, birds, reptiles, amphibians and diverse aquatic organisms (fish). All “imports” are subject to duties and taxes and are the responsibility of the recipient. For complete shipping details click here.

  • Need it sooner?

    Expedited shipping options are also available.

  • Not shopping from
    north america?

    Check out our EU and UK sites

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    Vancouver Store

    Curbside pick-up and limited in-store shopping are now available at many of our locations. Check your local shop below for details, RSVP is required at select locations.

    Vancouver Store

    - Vancouver, BC -

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    About the location

    Our Vancouver store is now open. We're limiting the number of customers through the doors at once to ensure the safety of shoppers and staff. Curbside pick-up of phone orders is also available. To place your order please call the store at the number listed below or email the Store Manager, Greg Tracey at greg.tracey@filson.com.

    Personal Shopping Experience

    Personalized advice. Thoughtful recommendations. Whatever you’re looking for, schedule an appointment with a Filson expert. We’re here to help you.

    Schedule an Appointment

    Store address

    47 Water St

    Vancouver, BC V6B 1A1

    Get Directions
    604-689-1836
    Vancouver StoreMap Location

    Store Hours

    sunday 10:00 AM - 04:00 PM

    monday 10:00 AM - 04:00 PM

    tuesday 10:00 AM - 04:00 PM

    wednesday 10:00 AM - 04:00 PM

    thursday 10:00 AM - 04:00 PM

    friday 10:00 AM - 04:00 PM

    saturday 10:00 AM - 04:00 PM

    Interested in joining our team?

    View current job openings.

    Inside Filson

    Your are currently visiting the U.S. store. Please confirm your preferred shopping experience: