- Orders are shipped from the Netherlands on business days only. Business days are Monday-Friday, excluding bank holidays, in The Netherlands.
- All orders require signature upon delivery.
Please note that our lifetime guarantee does not cover damage caused by mishandling via airline or third party shipping companies. Filson cannot be held responsible for items that are delivered to the wrong address, lost or stolen in transit or otherwise delayed by third-party shipping companies, postal depots, freight forwarders, etc.