Privacy & Security

Secure Shopping Guarantee

We use the industry standard encryption protocol known as Secure Socket Layer (SSL) to keep your order information secure.
We have established a Secure Shopping Guarantee for every transaction that you make with www.filson.com. Should any unauthorized charges appear on your credit card as a result of shopping with www.filson.com, you must notify your credit card provider in accordance with its reporting rules and procedures.
We will cover the liability of purchases made through this web site only if the unauthorized use of your credit card resulted through no fault of your own. If your bank holds you responsible for fraudulent charges, we will cover your liability up to $50.00.

Terms & Conditions

Please read these terms and conditions carefully before using this web site. Your use of this web site confirms your unconditional acceptance of the following terms and conditions. If you do not accept these terms and conditions, please do not use this web site.

Products, Content and Specifications
All features, content, specifications, products and prices of products and services described or depicted on this Web site, www.filson.com (this "Web Site"), are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for purposes of convenience only. C.C. Filson Company, Inc. ("Filson") make all reasonable efforts to accurately display the attributes of our products, including the applicable colors; however, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this Web Site at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from this Web Site. By placing an order, you represent that the products ordered will be used only in a lawful manner.
The design of this Web Site and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. The software and other technology components of this Web Site are © 2019, C.C. Filson Company or its affiliates and suppliers. The contents of this Web Site are © 2019, C.C. Filson Company or its respective affiliates and suppliers. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
Trademarks
Certain trademarks, trade names, service marks and logos used or displayed on this Web Site are registered and unregistered trademarks, trade names and service marks of Filson and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this Web Site grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this Web Site without the written permission of Filson or such other owner.
Linking to this Web Site
Creating or maintaining any link from another Web site to any page on this Web Site without our prior written permission is prohibited. Running or displaying this Web Site or any information or material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations.
From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Filson or their respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we, nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.
Inappropriate Material
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.
User Information
Other than personally identifiable information, which is subject to this Web Site's Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments or other communication you transmit or post to this Web Site in any manner ("User Communications") is and will be considered non-confidential and non-proprietary. We and our respective affiliates and our or their designees may use any or all User Communications for any purpose whatsoever, including, without limitation, reproduction, transmission, disclosure, publication, broadcast, development, manufacturing and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. We may, but are not obligated to, monitor or review any User Communications. We will have no obligation to use, return, review, or respond to any User Communications. We will have no liability related to the content of any such User Communications, whether or not arising under the laws of copyright, libel, privacy, obscenity, or otherwise. We retain the right to remove any or all User Communications that includes any material we deem inappropriate or unacceptable. Submissions sent to Filson.com become the exclusive property of Filson, and can be reused, reproduced, and transmitted by Filson for any purpose without royalty or other compensation.
Electronic Communications
You consent to receive electronic communications from Filson either in the form of an e-mail set to you at the e-mail address listed on your account or by communications posted on the Site. You acknowledge and agree that any electronic communication in the form of such e-mail or posting on the Site shall satisfy any legal requirement that such communication be in writing.
Filson Orders and Alerts are SMS messages that notify customers of order and shipping confirmation from Filson. By subscribing, you agree to receive autodialed marketing messages to the telephone number used at the time of opt in. Consent is not required as a condition of purchasing any goods or services. In the event that you change or deactivate your mobile number, it is your responsibility to notify Filson at customercare@filson.com to have your number removed. Terms & Conditions are subject to change.
How do I subscribe to Filson SMS alerts?
Join Filson Alerts by texting JOIN to the short code 80799. Join Filson Order by texting ORDER to the short code 80799. You may receive up to four (4) commercial messages per month.
Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. Texts may be sent using an automatic telephone dialing system.
Are Filson SMS alerts free?
Message and data rates may apply. Depending on your text plan, you may be charged by your carrier.
What if I don't want to receive any more promotional/alert messages?
At any time, you can text "STOP" to the short code 80799. This will prevent you from receiving any future text messages from Filson Orders and Filson Alerts.
What if I want help?
At any time, you can text "HELP" to the short code 80799. You may also call us at customercare@filson.com or email us at customercare@filson.com
Carrier Information
The mobile carriers are not liable for delayed or undelivered messages.
Supported Carriers
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush.
Disclaimers
YOUR USE OF THIS SITE IS AT YOUR RISK. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER FILSON, GSI, NOR ANY OF THEIR RESPECTIVE AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE INFORMATION, MATERIALS OR SERVICES PROVIDED ON OR THROUGH THIS WEB SITE. THE INFORMATION, MATERIALS AND SERVICES PROVIDED ON OR THROUGH THIS WEB SITE MAY BE OUT OF DATE, AND NEITHER FILSON, GSI, NOR ANY OF THEIR RESPECTIVE AFFILIATES MAKES ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH INFORMATION, MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
ALL PRODUCTS AND SERVICES PURCHASED ON OR THROUGH THIS WEB SITE ARE SUBJECT ONLY TO ANY APPLICABLE WARRANTIES OF THEIR RESPECTIVE MANUFACTURERS, DISTRIBUTORS AND SUPPLIERS, IF ANY. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS AND SERVICES LISTED OR PURCHASED ON OR THROUGH THIS WEB SITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, WE HEREBY EXPRESSLY DISCLAIM ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. WE MAKE NO WARRANTIES TO THOSE DEFINED AS "CONSUMERS" IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
Limitations of Liability
Filson does not assume any responsibility, or liability, for any damages to, or any viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this Web Site, or your downloading of any information or materials from this Web Site. IN NO EVENT WILL FILSON OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS OR ASSIGNS, NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEB SITE, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEB SITE, ANY WEB SITES LINKED TO THIS WEB SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEB SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
IN THE EVENT OF ANY PROBLEM WITH THIS WEB SITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEB SITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEB SITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER'S OR SUPPLIER'S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEB SITE.
Revisions to these Terms and Conditions
These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.
Choice of Law; Jurisdiction
These Terms and Conditions supersede any other agreement between you and Filson to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to this Web Site will be brought only in the courts of the State of Washington or the United States District Court for the Western District of Washington. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Termination
You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
Additional Assistance
If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Service Department by email at customercare@filson.com or by phone at customercare@filson.com.

Submit Your Story Terms of Use

Filson

Terms of Use

Last Updated: August 3, 2012

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE AND ALL TERMS INCORPORATED BY REFERENCE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT ACCESS OR USE THIS WEBSITE.
These Terms of Use ("Terms") apply to your access to, and use of, any website of C.C. Filson Company ("Filson"), including www.filson.com ("Site"). These Terms do not alter the terms or conditions of any other agreement you may have with Filson or our subsidiaries, partners or affiliates for products, services or otherwise. If you are using the Site on behalf of an entity, you represent and warrant that you are authorized to accept these Terms on such entity's behalf, and that such entity will be responsible to Filson if you violate these Terms.
Filson reserves the right to change or modify the terms and conditions contained in these Terms or any policy or guideline of the Site, at any time and in our sole discretion. Any changes or modifications will be effective immediately upon posting the revisions to the Site, and you waive any right you may have to receive specific notice of such changes or modifications. Your continued use of this Site will confirm your acceptance of such changes or modifications; therefore, you should frequently review the Terms and applicable policies to understand the terms that apply. If you do not agree to the amended terms, you must stop using the Site. Any use of the Site in violation of these Terms may result in, among other things, termination or suspension of your right to use the Site.
If you have any questions regarding the Site, please contact us.

1. Privacy Policy
Please refer to the Privacy Policy (located under Privacy & Security) for information about how Filson collects, uses and discloses personally identifiable information from our users.
2. Terms of Sale
All sales from the Site are governed by Filson's Terms & Conditions (located under Privacy & Security). Please refer to our Terms & Conditions for the terms, conditions and policies applicable to your purchase of products from Filson. By ordering products through the Site, you agree to be bound by and accept the Terms of Sale. The Terms of Sale are subject to change without prior notice, at any time and in Filson's sole discretion, so you should review the Terms of Sale each time you make a purchase.
3. Eligibility, Registration and Account
By accessing or using the Site, you represent and warrant that you are at least 18 years of age, you are a resident of the United States and you have full power, capacity and authority to accept these Terms.
In order to interact with certain areas and features of the Site, you may need to register for an online account. By creating an account, you agree to (a) provide accurate, truthful, current and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your account by not sharing your password with others and restricting access to your account and your computer; (d) promptly notify Filson if you discover or otherwise suspect any security breaches related to the Site; and (e) take responsibility for all activities that occur under your account and accept all risks of unauthorized access.
Unless otherwise indicated, the Site and all content and other materials on the Site, including, without limitation, the Filson logo and all designs, text, graphics, pictures, videos, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, "Site Materials") are the proprietary property of Filson or our licensors or users and are protected by U.S. and international copyright laws.
You are granted a limited, non-sublicensable license to access and use the Site and Site Materials; however, such license is subject to these Terms and does not include: (a) any resale or commercial use of the Site or Site Materials; (b) the collection and use of any product listings, pictures or descriptions; (c) the distribution, public performance or public display of any Site Materials; (d) modifying or otherwise making any derivative uses of the Site and the Site Materials, or any portion thereof, unless modification or derivative use is specifically provided for under separate terms; (e) use of any data mining, robots or similar data gathering or extraction methods; (f) downloading (other than the page caching) of any portion of the Site, the Site Materials or any information contained therein, except as expressly permitted on the Site; or (g) any use of the Site or the Site Materials other than for their intended purposes. Any use of the Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Filson, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including, without limitation, copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise. This license is revocable at any time.
5. Repeat Infringer Policy
In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable laws, Filson has adopted a policy of, in appropriate circumstances and in our sole discretion, blocking or restricting users' access to the Site if such users are deemed to be repeat infringers. Filson may also, in our sole discretion, limit access to the Site by users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
If you believe that anything on the Site infringes upon any copyright which you own or control, you may file a notification of such infringement with our Designated Agent as set forth below.
Name of Designated Agent: Joel Hamilton
Address of Designated Agent: 1555 4th Ave. S., Seattle, WA 98134
Telephone Number of Designated Agent: (206) 805-3749
Facsimile Number of Designated Agent: (206) 624-4539
Email Address of Designated Agent: customerservice@filson.com
7. Trademarks
"FILSON," and all logos and product or service names or slogans contained on the Site are trademarks of Filson and our suppliers or licensors and may not be copied, imitated or used, in whole or in part, without the prior written permission of Filson or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing "Filson" or any other name, trademark or product or service name of Filson without our prior written permission. In addition, the look and feel of the Site, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Filson and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned on the Site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.
You are granted a limited, non-exclusive right to create a text hyperlink to the Site for noncommercial purposes, provided such link does not portray Filson or our products in a false, misleading, derogatory or otherwise defamatory manner and provided further that the linking site does not contain any obscene, pornographic, sexually explicit or illegal material or any material that is offensive, harassing or otherwise objectionable. This limited right may be revoked at any time. You may not use a Filson logo or other proprietary graphic of Filson to link to this Site without our express written permission. Further, you may not use, frame or utilize framing techniques to enclose any Filson trademark, logo or other proprietary information, including the images found at the Site, the content of any text or the layout/design of any page or form contained on a page on the Site without our express written consent. Except as noted above, you are not conveyed any right or license by implication, estoppel or otherwise in or under any patent, trademark, copyright or proprietary right of Filson or any third party.
Filson makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of embedded content, third-party websites accessible via hyperlink or websites linking to the Site. Such sites are not under the control of Filson and Filson is not responsible for any embedded content or the content of any linked site or any link contained in a linked site, or any review, changes or updates to such sites. Filson and our users may provide these links as a convenience to you, but the inclusion of any link does not imply affiliation, endorsement or adoption by Filson of any site or any information contained therein. When you visit other sites via links or embedded content, you should understand that Filson's terms and policies no longer govern and that the terms and policies of those third party sites will now apply. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site.
9. Third Party Content
Filson may provide third party content on the Site and may provide links to web pages and content of third parties (collectively, "Third Party Content") as a service to those interested in this information. Filson does not control, endorse or adopt any Third Party Content and makes no representations or warranties of any kind regarding the Third Party Content, including without limitation regarding its accuracy or completeness. You acknowledge and agree that Filson is not responsible or liable in any manner for any Third Party Content and undertakes no responsibility to update or review any Third Party Content. Users use Third Party Content contained in the Site at their own risk.
10. Advertisements and Promotions; Third-Party Products and Services
Filson may display advertisements and promotions from users and other third parties on the Site or may otherwise provide information about or links to third-party products or services. Your business dealings or correspondence with, or participation in promotions of, such third parties, and any terms, conditions, warranties or representations associated with such dealings or promotions are solely between you and such third party. Filson is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or promotions or as the result of the presence of third party advertisers or third party information on the Site.
11. Product Reviews
We may provide specific opportunities for you to tell Filson and other Filson users what you think about our products. If you submit a product review, you agree to state your opinions lawfully, honestly and in good faith and to reveal to others any conflict of interest or relationship that might influence your views (e.g., if someone is paying you or giving you something for free to encourage you to comment, you agree to make appropriate disclosures). All product reviews are strictly the opinion of the user posting such reviews, and Filson does not endorse or approve any such reviews or have any responsibility or liability for the accuracy, appropriateness or content of such reviews. We use the services of Yotpo for facilitating product review submissions and there terms of submission may also apply.
12. Submissions
You acknowledge and agree that any materials you provide to Filson, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information regarding Filson or our Site or products ("Submissions") are non-confidential and shall become the sole property of Filson. Filson shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of Submissions for any purpose, commercial or otherwise, without acknowledgment, notice or compensation to you.
13. User Content
Separate and apart from Submissions, you may use interactive areas and features of the Site to submit and share stories, photos, videos, product reviews, text, music, sound, graphics, tags, code, links or other items or content (collectively, "User Content"). User Content is publicly-viewable and includes your profile information and any content you post pursuant to your profile, but it does not include your Filson account information (also referred to as "Your Filson Online Account" or "Your Account") or information you submit in order to make a purchase. You agree that you are solely responsible for the User Content you submit and for your use of any interactive areas of the Site. You further agree that you use such interactive areas at your own risk.
By using any interactive areas or features of the Site, you agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following:
a. User Content that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
b. User Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or that would otherwise create liability or violate any local, state, national or international law;
c. User Content that displays, describes or encourages the use of any product sold by Filson in a manner that could be offensive, inappropriate or harmful to Filson or any user or consumer, or that is contrary to any instructions or warnings relating to the product;
d. User Content that may impinge upon the publicity, privacy or data protection rights of others, including pictures or information about another individual where you have not obtained such individual's consent;
e. User Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By posting any User Content, you represent and warrant that you have the lawful right to distribute and reproduce such User Content;
f. User Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
g. Unsolicited promotions, political campaigning, advertising or solicitations;
h. Viruses, malware of any kind, corrupted data or other harmful, disruptive or destructive files or code; and
i. User Content that, in the sole judgment of Filson, is objectionable or which restricts or inhibits any other person from using or enjoying the Site, or which may expose Filson or our users to any harm or liability of any type.
Filson does not take responsibility or assume liability for any User Content posted, stored, used or uploaded by you or any third party, or for any loss or damage thereto, nor is Filson liable for any infringing content, mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. If you encounter User Content that violates these Terms, you may report it by contacting Filson's customer service at customercare@filson.com.
Enforcement of the Terms is solely in our discretion, and the absence of enforcement of these Terms in some instances does not constitute a waiver of our right to enforce the Terms in other instances. In addition, these Terms do not create any private right of action on the part of any third party or any reasonable expectation that the Site will not contain any content that is prohibited by the Terms. Although Filson has no obligation to screen, edit or monitor any of the User Content, it reserves the right, and has absolute discretion, to remove, screen or edit any User Content posted, submitted or stored on or through the Site at any time and for any reason without notice. You are solely responsible for creating backup copies of and replacing any User Content you post or store on the Site at your sole cost and expense.
Except for Submissions (which belong exclusively to Filson) or as otherwise expressly stated, you retain ownership of your User Content. However, you grant Filson and our affiliates a nonexclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content throughout the world in any media. In addition, you grant Filson and our affiliates and sublicensees the right to use the name that you submit in connection with such User Content.
By submitting User Content to the Site, you represent and warrant that (a) such User Content is not subject to any confidentiality obligations; (b) you own and control all of the rights to the User Content or you otherwise have the right to post and use such User Content and to grant the rights to Filson that you grant in these Terms; (c) the User Content is accurate and not misleading; and (d) the User Content and your use and posting thereof does not, and will not, violate these Terms, any applicable laws, rules or regulations or the rights of any third party.
14. User Conduct
You are solely responsible for your conduct while on the Site, and you acknowledge and agree that Filson is not responsible or liable in any manner for the conduct of other users or third parties in connection with the Site. In addition, you agree that you will not:
a. post any false, misleading or inaccurate information on the Site;
b. use the Site in any manner that could interfere with, disrupt, negatively affect or prohibit other users from fully enjoying the Site or that could damage, disable, overburden or impair the functioning of the Site in any manner;
c. stalk, threaten, abuse, intimidate, impersonate or otherwise harass or cause discomfort to other users or third parties;
d. collect any information about other users (except as specifically authorized by Filson) or create or transmit any unwanted or unsolicited email or other electronic communications to other users;
e. use the Site for any illegal or unauthorized purpose or engage in, encourage or promote any illegal activity or any activity that violates these Terms;
f. modify, adapt, hack or emulate the Site or Site Materials; or
g. infringe upon or violate the rights of Filson or any third party.
15. Indemnification
You agree to defend, indemnify and hold harmless Filson, our independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to (a) your use of the Site; (b) any User Content or Submissions you provide; (c) your violation of these Terms; (d) your violation of any rights of another; or (e) your conduct in connection with the Site.
16. Disclaimer
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY FILSON, THE SITE, SITE MATERIALS AND ANY SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "SERVICES") ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. FILSON DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT AS TO THE INFORMATION, CONTENT AND MATERIALS ON THE SITE. FILSON DOES NOT REPRESENT OR WARRANT THAT MATERIALS ON THE SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE. WHILE FILSON ATTEMPTS TO MAKE YOUR ACCESS AND USE OF THE SITE SAFE, FILSON CANNOT AND DOES NOT REPRESENT OR WARRANT THAT THE SITE OR SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; THEREFORE, YOU SHOULD USE INDUSTRY-RECOGNIZED SOFTWARE TO DETECT AND DISINFECT VIRUSES FROM ANY DOWNLOAD.
17. Limitation of Liability
IN NO EVENT SHALL FILSON, OUR DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OR INABILITY TO USE THE SITE, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CAUSED BY OR RESULTING FROM RELIANCE ON ANY INFORMATION OBTAINED FROM FILSON, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO FILSON' RECORDS, PROGRAMS OR SERVICES. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF FILSON, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE SITE EXCEED ANY COMPENSATION YOU PAY, IF ANY, TO FILSON FOR ACCESS TO OR USE OF THE SITE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY IN CONTRACTS WITH CONSUMERS, SO SOME OR ALL OF THESE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
18. Modifications to Site
Filson reserves the right to modify or discontinue, temporarily or permanently, the Site, or any features or portions thereof, without prior notice. You agree that Filson will not be liable for any modification, suspension or discontinuance of the Site, or any part thereof.
19. Applicable Law and Venue
These Terms and your use of the Site shall be governed by and construed in accordance with the laws of Washington, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms shall be filed only in the state and federal courts located in King County, Washington and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of these Terms.
20. Termination
Filson reserves the right, without notice and in our sole discretion, to terminate your license to use the Site and to block or prevent your future access to, and use of, the Site.
21. Severability
If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

Privacy Policy

Our Commitment To Privacy

Filson values its customers and respects their privacy. We take substantial measures to safeguard information in our possession. We collect Personal Information (hereinafter defined) in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions.
Your use of this www.filson.com website (the “Site”) operated by C.C. Filson Co. (the “Company”) qualifies as your consent for the Company to collect and use your Personal Information in a manner consistent with this Security and Policy (the “Policy”) and/or applicable data protection laws. If you object to this Policy, you should not access the Site.
The following Policy is available on the Site. The Company located at 1741 1st Ave. S., Seattle, WA and all its affiliates, including without limitation, Bedrock Manufacturing Company, LLC, Bedrock Manufacturing Europe, B.V., Bedrock Manufacturing Europe, GmbH, and Bedrock Manufacturing UK, Ltd. (collectively, “Filson”) are part of and subject to this Policy.
As described in this Policy, we share your information under certain circumstances with third parties that provide services on our behalf or with whom we have partnered to offer a particular product or service. Any third-parties we use in connection with the Site which have access to Personal Information are required to keep your information secure and confidential.
This Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. "Personal Information" means any information by which you can be identified or contacted, including without limitation, your name (first and last), address (city, state, zip), email address, and telephone number.
Unless otherwise indicated, this Policy governs your interaction and dealings with Filson in our U.S. stores and on this Site.
Our Policy also describes the choices you can make about how we collect and use your information. If you have any questions about our Policy, you can always contact Filson customer service in any of three ways:

  1. Send us an email using the Contact Us form
  2. Call us at customercare@filson.com
  3. Write to us at Filson Customer Service:
    Filson Company
    Attention Customer Service
    3851 1st Ave S
    Seattle, WA 98134

How Information Is Collected

We may collect personal information while communicating with you at our stores, or through your use of our Site. Personal information is any information that we can use to identify, locate or contact you, including your name, address, phone number and email address.
Here is a non-exclusive list of some of the ways you may provide your Personal Information that we then retain:

  • When you create an account, a wish list or provide product reviews on our Site.
  • When you place an order with Filson, via any method, including, online, via phone, email, mail, in person, fax or chat, whether such order is for yourself or a third party.
  • When you return products, request repairs, hemming or embossing.
  • When you enroll in our Pro Customer or Pro Dealer program(s).
  • When you request a Filson catalog, marketing or general communications, information on store events, the Filson newsletter or other recommendations from our Site.
  • When you provide delivery information for any order.
  • When you use, or interact with the Site, including the mobile site.
  • When you participate in any promotional programs, contests or surveys.
  • When you apply for employment (which may include your social security number or social insurance number).
  • When you contact Customer Service.

We may combine all information we collect and we may disclose this information within our corporate family of companies or our service providers. When you visit our Site or other online services, we may also gather certain information automatically and store it in log files. This information may include Internet Protocol (IP) addresses or other device identifiers, browser information, Internet Service Provider (ISP), operating system, location, date/time stamp and clickstream data.

How We Use Your Information
We use the Personal Information collected by Filson or service providers to conduct our business and to provide you with the best possible service experience. This may include being able to notify you of product availability, the status of an order or repair, the status of an employment application, to personalize your shopping experience or respond to your questions and/or comments. In addition, if you opted in to our marketing communications, we use the Personal Information to inform you of new product updates, store events, newsletters, and general advertisements.
We also use your Personal Information for our everyday business purposes, which may include improving customer service, security, processing payments, analyzing data, detecting and preventing fraud, reporting, making back-ups and legal compliance. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you in accordance with this Policy.
Does Filson share my information?
We may share your Personal Information with our service providers and our internal operational teams in order to provide you with quality customer service. We contract with service providers to operate our Site, maintain and manage our customer information, to fulfill orders and to communicate with our customers. We and our service providers may share customer information with service providers whom we or they engage to perform services related to our Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. These service providers are authorized to use customer information only in connection with the services they are engaged to perform. We do not authorize any of these service providers to make any other use of your information. We may also disclose your Personal Information upon your request or when we believe that such disclosure is required or permitted by law.
Cookies, Web Beacons and Other Similar Technologies

This website uses cookies.

Our site uses "cookie," "web beacon" and "tag" technology. We use cookies, web beacons and tags to identify your device, provide site user authentication, conduct fraud prevention and management services, distinguish you from other visitors, record your IP address, understand your use of our site, and identify the name of the web site from which you linked to our site. We may share Personal Information obtained through cookies, web beacons and tags with our service providers in order to provide you with a better shopping experience. You consent to our Cookie Policy if you continue to use our website. More information is available under Third-Party Advertising Partners.

A cookie is a text file that is created by a website that is stored in the user’s computer either temporarily and automatically deleted when you close your browser (a “session cookie”) or permanently on the hard drive (a “persistent cookie”). Cookies provide a way for a website to recognize the computer and keep track of its users’ preferences. Web beacons and tags are small strings of code and images placed on certain pages on a website that track access and use of those pages. When you visit our Site, we may use both a session and a persistent cookie. These cookies are may be used to track your usage of our Site and, in some cases, your email address. Your email address is only saved if you register with us. A web beacon allows us to capture certain additional types of information about actions on the Site to generate statistics about how our Site is used so that we can improve your user experience. Though the web beacons and tags track, monitor and retain activity on the Site, they are not stored on your hard drive or used to access Personal Information. If you register with us, this Filson-placed cookie allows us to recognize you when you return to our Site and provides you with access to your account information. When you save your information, or place an order with us, we may use cookies to monitor and maintain information about your use of the Site. If you have not saved your information with or ordered from us, our web beacons and tags may be used to monitor and maintain information about your use of the Site in a manner that does not identify you. Cookies can be disabled at any time by using your browser options. Unfortunately, if the cookies are turned off, you will not be able make a purchase from the Site, and the Site will not recognize you to allow you to access your account information. Though the web beacons and tags track, monitor and retain activity on the Site, they are not stored on your hard drive or used to access Personal Information.

Your consent applies to the following domains: www.filson.com


Cookie declaration last updated on 2/2/20 by Cookiebot:

Necessary (39)

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name Provider Purpose Expiry Type
AKA_A2 www.filson.com This cookie is necessary for the cache function. A cache is used by the website to optimize the response time between the visitor and the website. The cache is usually stored on the visitor’s browser. 1 day HTTP Cookie
apay-session-set Amazon This cookie is used in conjunction with the payment window - The cookie is necessary for making secure transactions on the website. 1 year HTTP Cookie
cached_compare edgecdn.filson.com Pending 1 year HTTP Cookie
cached_customer edgecdn.filson.com Pending 1 year HTTP Cookie
cached_data edgecdn.filson.com Pending 1 year HTTP Cookie
CACHED_FRONT_FORM_KEY edgecdn.filson.com Ensures visitor browsing-security by preventing cross-site request forgery. This cookie is essential for the security of the website and visitor. Session HTTP Cookie
CookieConsent Cookiebot Stores the user's cookie consent state for the current domain 1 year HTTP Cookie
customer_region edgecdn.filson.com Pending Session HTTP Cookie
filson_newsletter_allow_discount_signup_later edgecdn.filson.com Pending Session HTTP Cookie
filson_newsletter_modal_autopop_suppress edgecdn.filson.com Pending 21 days HTTP Cookie
frontend edgecdn.filson.com Stores a random ID which ensures that a user can be uniquely identified as a guest or logged-in user. Functions such as "Items last viewed" or retention of the logged-in state are connected with this cookie. 29 days HTTP Cookie
frontend_cid edgecdn.filson.com Stores a random ID which ensures that a user can be uniquely identified as a guest or logged-in user on encrypted pages. Functions such as "Items last viewed" or retention of the logged-in state are connected with this cookie. 29 days HTTP Cookie
geolocation edgecdn.filson.com Pending Session HTTP Cookie
guid Steel House Preserves users states across page requests. 3 years HTTP Cookie
i Yotpo Registers the website's speed and performance. This function can be used in context with statistics and load-balancing. Session Pixel Tracker
JSESSIONID [x2] Amazon
New Relic
Preserves users states across page requests. Session HTTP Cookie
language Amazon Saves the user's preferred language on the website. 1 day HTTP Cookie
LAST_CATEGORY www.filson.com Collects information on which products have been viewed by the visitor - This is used for optimizing the specific visitor's navigation on the website. Session HTTP Cookie
liveagent_oref www.filson.com Identifies the visitor across devices and visits, in order to optimize the chat-box function on the website. 10 years HTTP Cookie
liveagent_ptid www.filson.com Stores a unique ID string for each chat-box session. This allows the website-support to see previous issues and reconnect with the previous supporter. 10 years HTTP Cookie
liveagent_sid www.filson.com Necessary for the functionality of the website's chat-box function. Session HTTP Cookie
liveagent_vc www.filson.com Used by the website to detect whether the visitor has had any previous interaction with the live chat function on the website - This is used to optimize the chat function on the website. 10 years HTTP Cookie
liveAgentPage_# www.filson.com Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant. Persistent HTML Local Storage
liveAgentPageTime_# www.filson.com Identifies the last page visited by the visitor. This is used in order to make the chat-box function more relevant. Persistent HTML Local Storage
liveAgentPc www.filson.com Necessary for the functionality of the website's chat-box function. Persistent HTML Local Storage
liveAgentSid www.filson.com Necessary for the functionality of the website's chat-box function. Persistent HTML Local Storage
liveAgentStart www.filson.com Necessary for the functionality of the website's chat-box function. Persistent HTML Local Storage
PHPSESSID www.filson.com Preserves user session state across page requests. 29 days HTTP Cookie
pixel Yotpo Pending 1 year HTTP Cookie
rc::c Google This cookie is used to distinguish between humans and bots. Session HTML Local Storage
rt Steel House This cookie is used to identify the visitor through an application. This allows the visitor to login to a website through their LinkedIn application for example. 3 years HTTP Cookie
sc.ASP.NET_SESSIONID Google Tag Manager Preserves the visitor's session state across page requests. Session HTTP Cookie
sc.Status Google Tag Manager Used to display error messages if unexpected errors occur. Session HTTP Cookie
SESS# [x2] Amazon
edgecdn.filson.com
Preserves users states across page requests. 20 years HTTP Cookie
tt Steel House Registers the website's speed and performance. This function can be used in context with statistics and load-balancing. 3 years HTTP Cookie
VIEWED_PRODUCT_IDS www.filson.com Preserves the visitor's session state across page requests. Session HTTP Cookie
X-Salesforce-CHAT Salesforce Necessary for the functionality of the website's chat-box function. Session HTTP Cookie

Preferences (1)

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

Name Provider Purpose Expiry Type
__livechat Livechat Used to hide the user's personal customization of LiveChat. 3 years HTTP Cookie

Statistics (26)

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name Provider Purpose Expiry Type
_dc_gtm_UA-# Google Tag Manager Used by Google Tag Manager to control the loading of a Google Analytics script tag. 1 day HTTP Cookie
_ga [x3] Google Tag Manager
Spotify
Stitcher
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 2 years HTTP Cookie
_gat [x3] edgecdn.filson.com
Spotify
Stitcher
Used by Google Analytics to throttle request rate 1 day HTTP Cookie
_gid [x3] Google Tag Manager
Spotify
Stitcher
Registers a unique ID that is used to generate statistical data on how the visitor uses the website. 1 day HTTP Cookie
_hjid Google Tag Manager Sets a unique ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. 1 year HTML Local Storage
_hjTLDTest Google Tag Manager Pending Session HTTP Cookie
_pinterest_cm Pinterest Used by Pinterest to track the usage of services. 1 year HTTP Cookie
c2/100010880/track_page_view Salesforce Pending Session Pixel Tracker
collect Google Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. Session Pixel Tracker
hjViewportId www.filson.com Sets a unique ID for the session. This allows the website to obtain data on visitor behaviour for statistical purposes. Session HTML Local Storage
is_unique Statcounter This cookie is used to identify the frequency of visits and how long the visitor is on the website. 5 years HTTP Cookie
is_visitor_unique Statcounter This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor a random ID, so the visitor does not get registered twice. 2 years HTTP Cookie
p.gif Adobe Inc Keeps track of special fonts used on the website for internal analysis. The cookie does not register any visitor data. Session Pixel Tracker
personalization_id Twitter This cookie is set by Twitter - The cookie allows the visitor to share content from the website onto their Twitter profile. 2 years HTTP Cookie
pix.gif p.brsrvr.com Pending Session Pixel Tracker
sc_is_visitor_unique Google Tag Manager This cookie is used to count how many times a website has been visited by different visitors - this is done by assigning the visitor a random ID, so the visitor does not get registered twice. 2 years HTTP Cookie
statcounter_bounce www.filson.com Determines if a visitor leaves the website straight away - This information is used for internal statistics and analytics by the website operator. Session HTML Local Storage
statcounter_session Google Tag Manager Collects statistics on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been read. Session HTML Local Storage
t.php Statcounter Registers statistical data on visitors' behaviour on the website. Used for internal analytics by the website operator. Session Pixel Tracker
vuid Vimeo Collects data on the user's visits to the website, such as which pages have been read. 2 years HTTP Cookie

Marketing (45)

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

Name Provider Purpose Expiry Type
_fbp Google Tag Manager Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
_gcl_au Google Tag Manager Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. 3 months HTTP Cookie
_hjIncludedInSample Google Tag Manager Determines if the user's navigation should be registered in a certain statistical place holder. Session HTTP Cookie
_li_duid Google Tag Manager Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement. Persistent HTML Local Storage
AA003 Facebook Collects information on visitor behaviour on multiple websites. This information is used on the website, in order to optimize the relevance of advertisement. 3 months HTTP Cookie
ads/ga-audiences Google Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. Session Pixel Tracker
ATN Facebook Targets ads based on behavioural profiling and geographical location. 2 years HTTP Cookie
CATEGORY_INFO www.filson.com Collects data on visitors. This information is used to assign visitors into segments, making website advertisement more efficient. Session HTTP Cookie
fr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. 3 months HTTP Cookie
GPS YouTube Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. 1 day HTTP Cookie
https://cx.atdmt.com/ Facebook Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. Session Pixel Tracker
i/adsct Twitter The cookie is used by Twitter.com in order to determine the number of visitors accessing the website through twitter advertisement content. Session Pixel Tracker
IDE Google Used by Google DoubleClick to register and report the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 1 year HTTP Cookie
igodigitalstdomain Salesforce Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. 1 day HTTP Cookie
igodigitaltc2 Salesforce Collects information on user preferences and/or interaction with web-campaign content - This is used on CRM-campaign-platform used by website owners for promoting events or products. 10 years HTTP Cookie
lidid Liveintent Collects data on visitors' behaviour and interaction - This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites. 625 months HTTP Cookie
mp_#_mixpanel Amazon Pending 1 year HTTP Cookie
MUID Microsoft Used widely by Microsoft as a unique user ID. The cookie enables user tracking by synchronising the ID across many Microsoft domains. 1 year HTTP Cookie
MUIDB Microsoft Registers data on visitors from multiple visits and on multiple websites. This information is used to measure the efficiency of advertisement on websites. 1 year HTTP Cookie
p Liveintent Pending Session Pixel Tracker
pagead/1p-user-list/# Google Pending Session Pixel Tracker
r/collect Google This cookie is used to send data to Google Analytics about the visitor's device and behavior. It tracks the visitor across devices and marketing channels. Session Pixel Tracker
sc_medium_source Google Tag Manager Determines how the visitor accessed the website - This information is used by the website operator in order to determine the efficiency of their marketing efforts. Persistent HTML Local Storage
sp_ab Spotify Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. 29 days HTTP Cookie
sp_landing Spotify Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. 1 day HTTP Cookie
sp_t Spotify Used to implement audio-content from Spotify on the website. Can also be used to register user interaction and preferences in context with audio-content - This can serve statistics and marketing purposes. 2 months HTTP Cookie
TDCPM The Trade Desk Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 1 year HTTP Cookie
TDID The Trade Desk Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 1 year HTTP Cookie
test_cookie Google Used to check if the user's browser supports cookies. 1 day HTTP Cookie
tr Facebook Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. Session Pixel Tracker
track/evnt The Trade Desk Used to present the visitor with relevant content and advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. Session Pixel Tracker
tracker_device [x2] Affirm
www.filson.com
Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. 2 years HTTP Cookie
ubid-main Amazon Used to identify the visitor across visits and devices. This allows the website to present the visitor with relevant advertisement - The service is provided by third party advertisement hubs, which facilitate real-time bidding for advertisers. 20 years HTTP Cookie
user Pinterest Used by Pinterest to track the usage of services. Session Pixel Tracker
UUID#[abcdef0123456789]{32} www.filson.com Pending 667 months HTTP Cookie
v3 Pinterest Pending Session Pixel Tracker
VISITOR_INFO1_LIVE YouTube Tries to estimate the users' bandwidth on pages with integrated YouTube videos. 179 days HTTP Cookie
YSC YouTube Registers a unique ID to keep statistics of what videos from YouTube the user has seen. Session HTTP Cookie
yt-remote-cast-installed YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-connected-devices YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-device-id YouTube Stores the user's video player preferences using embedded YouTube video Persistent HTML Local Storage
yt-remote-fast-check-period YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-app YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage
yt-remote-session-name YouTube Stores the user's video player preferences using embedded YouTube video Session HTML Local Storage

Unclassified (22)

Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.

Name Provider Purpose Expiry Type
_br_uid_2 Google Tag Manager Pending 100 years HTTP Cookie
_cid www.filson.com Pending 29 days HTTP Cookie
_lc2_duid Google Tag Manager Pending 2 years HTTP Cookie
_li_dcdm_c Google Tag Manager Pending Session HTTP Cookie
_litra_id.627d Google Tag Manager Pending Persistent HTML Local Storage
_sp_id.627d Yotpo Pending 2 years HTTP Cookie
_sp_ses.627d Yotpo Pending 1 day HTTP Cookie
3060738.3440491 Affirm Pending 2 years HTTP Cookie
affirmExperiments www.filson.com Pending Persistent HTML Local Storage
amazon-pay-abtesting-apa-migration Amazon Pending Session HTTP Cookie
amazon-pay-abtesting-new-widgets Amazon Pending Session HTTP Cookie
amazon-pay-connectedAuth Amazon Pending Session HTTP Cookie
apay-status-v2 Amazon Pending Session HTTP Cookie
avmws Dynamicweb Pending 2 years HTTP Cookie
avmws Google Tag Manager Pending 2 years HTML Local Storage
avmws-xref Dynamicweb Pending 2 years HTTP Cookie
axp-client-experiments-store www.filson.com Pending Persistent HTML Local Storage
DUMMY_COOKIE Affirm Pending Session HTTP Cookie
events/1/4b847bd531 New Relic Pending Session Pixel Tracker
igodigitalst_100010880 Salesforce Pending 1 day HTTP Cookie
sc.InTg Google Tag Manager Pending Session HTTP Cookie
what-intent www.filson.com Pending Session HTML Local Storage

Third-Party Advertising Partners

Internet Advertising Programs
We use third-party service providers who place advertisements, like banners and links across the Internet for Filson.
These advertising service providers may collect non-identifiable information about your visits to the Site, and your interactions with our products and services. The non-identifiable information is collected through the use of cookies and tags, which is common technology used by most major websites.
In addition to the information about your visits to our Site, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from Filson.
If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit http://www.networkadvertising.org/managing/opt_out.asp.
Third-Party Platform Advertising
We may also use platforms provided by companies such as Facebook and Google to offer you interest-based ads. No Personal Information is shared with these platforms. Instead, Filson may convert your email address into a unique value which can be matched by our partners with a user on a specific platform, which allows us provide more interest-based advertisements to our customers. Although we do not provide any Personal Information to these platforms, they may gain insights about individuals who respond to our advertisements.
Telephone Choices (Calls and Texts)
You may opt out of receiving marketing or advertising text messages by contacting us through one of the methods specified in the “Contact Us” section of the website, by chat at Filson.com, by phone at customercare@filson.com, sharing the phone number that you would like to opt out. For text messages, you also may be able to text “STOP” in response to a text message that you receive.
Social Media
Filson is active on social media and encourages its customers to share experiences, purchases, and stories through Facebook, Twitter, Pinterest, Snapchat, Instagram and other social media. If you use social media to interact with Filson, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins. Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if while you are on the Site, you are simultaneously logged into Facebook. Filson does not receive or control any of the content from Facebook Social Plugins. You can remove a Facebook "Like" through Filson by placing your cursor in the "grayed out" Like button and click on the "X" that appears.
For more information about Facebook Social Plugins and other social media tools click here.
If you login to your Filson.com account using Facebook Connect, we may collect certain information based on the privacy settings of you and your friends such as friend lists, birthday, check-ins, basic profile information and your profile picture. We use this information to create an interactive social experience with Filson and its products and services. Filson will always comply with its Policy and the Facebook Connect terms regarding use of any information collected from Facebook Connect.
The Site may include links to other websites, content or videos (embedded or direct links) maintained by third parties ("Linked Sites") as a convenience. Filson does not endorse any Linked Site. Once you access a Linked Site, you leave the Filson Site. Access Linked Sites at your own risk. Filson is not in control of and is not responsible for the contents of any Linked Site, including the privacy policies or tracking technologies they may use. We encourage you to check the applicable privacy policy to determine how they will handle any information they collect from you.
Your Access
We recognize your need to be able to access and update your Personal Information. You can do so by logging into your account and update the Personal Information. If you do not have an account, you may contact Filson Customer Service directly to update the information. We may request certain personal information to verify the identity of the individual seeking access and make changes to their personal information records.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain Personal Information related to your use of our online site (e.g., name and contact information). To access your information online, simply click "My Account" on the top of any page, sign in when prompted to do so, and you'll be able to edit your Personal Information. You can also ask us to update your Personal Information, by calling us at customercare@filson.com, writing us at Filson Customer Service PO Box 34020 Seattle, WA 98134, or you may Contact Us using email (customercare@filson.com). Please be sure to include your e-mail address, full name and password. Please note that any requests to update your Personal Information may take up to ten days to process with respect to our e-mail list and 6-8 weeks to process with respect to our postal mail list.
If you would like to stop receiving our catalog through the mail, click here.
How do I exercise my choices about receiving promotional communications?
We want to communicate with you only if you want to hear from us. If you do not want us to send you promotional communications, please let us know by calling us at customercare@filson.com, writing us at Filson Customer Service PO Box 34020 Seattle, WA 98134, or you may Contact Us using email. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. You also will have an opportunity to tell us that you do not want to receive promotional emails from us by clicking on an "unsubscribe" hyperlink contained in the promotional emails we send you. It may take up to 10 days to process with respect to our e-mail list, and 6-8 weeks to process with respect to our postal mail list, during which period you may continue to receive communications from Filson.
Please also note that when you purchase from us, we will confirm your order by e-mail. In addition, we may also need to contact you via phone, e-mail or postal mail with other questions regarding your order.
California Privacy Rights
California law entitles residents to ask us for a notice describing what categories of Personal Information we share with third parties or with corporate affiliates for those entities direct marketing purposes. Filson does not provide any Personal Information to third parties for their own direct marketing purposes. If you are a California resident and wish for us to provide you such notice, contact us at customercare@filson.com.
How does Filson protect children's privacy?
Filson is concerned about the safety of children when they use the Internet and will not request personally identifiable information from anyone whom we know to be under the age of 13 without prior verifiable parental consent. If you are under 13 years old, please do not provide your information on our Site.
If we become aware that an individual under the age of 13 has submitted any information to Filson for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
How do I know my order information is secure?
Protecting your order information is important to us and we do so by maintaining physical, electronic and procedural safeguards to protect the confidentiality and security of Personal Information collected from the Site. We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted. SSL encrypts certain Personal Information, including credit card number, name and address so only Filson is able to decode your information. Be advised that email is not encrypted and therefore is not considered to be a secure means of transmitting credit card information.
To confirm whether your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser), the SSL is active and your information is secure.
If your browser or firewall doesn't support SSL, you will not be able to connect to our server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please call us at customercare@filson.com and we would be happy to help you by telephone.
We also ask customers to carefully review their accounts and immediately report any unexpected activity to Filson and their issuing bank or credit card company. We further recommend that our customers to take additional measures to help protect Personal Information in their online accounts, including the following:
  • Install the latest security updates and anti-virus software on your computer to help prevent malware and viruses
  • Reset your email account password regularly
  • Use complex passwords (a minimum of 7 alpha/numeric cAsE sEnsitive characters and special characters)
  • Do not use the same password on more than one website
  • Password protect your computers and personal mobile device(s)
  • Sign out/log off website sessions so that your session is closed and cannot be accessed by another user on the same computer, especially when using a public computer or terminal

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Fraud Alerts: Protecting Your Personal Information
You may come in contact with websites, emails or texts that try to lure you into providing Personal Information with an offer such as a Filson Gift Card or special discount code. Filson does not sponsor third party offers. Any promotion offered by Filson will be shown on the Site or offered to you through your email associated with your Filson account. If you become aware of any potentially fraudulent activity on a website or in an email or text, please contact customer service or call us at customercare@filson.com so that we can follow up. We take these matters, and the protection of our customers' sensitive information, very seriously.
Data Processing and Storage
Filson and its third-party service providers may process or store Personal Information outside of the United States. To the extent your Personal Information is stored outside the United States, in accordance with the laws of those countries, it may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information of our use of foreign service providers, please contact us as described below.
Policy Changes
Filson updates its Policy from time to time. Any changes to the Policy will be posted online. If the changes will materially affect the way we use or disclose previously collected Personal Information, we will notify you about the changes through your email address connected to your Filson account You will be notified about the changes through the primary email address associated with your Filson account.
This Policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this Policy, and to apply any changes to information previously collected, as permitted by law. If there are material changes to this Policy or our information practices change in the future, we will notify you by posting the Policy changes on our Site.
If you have any questions regarding the Filson Privacy Policy, please contact us by clicking here or write to us.
Language
The official language of these Terms of Use and all communications and agreements between Filson and you and any proceedings in connection with these Terms of Use, exclusively shall be made in the English language. Filson and you waive any rights we may have under any other law to have these Terms of Use written in another language. Any translation of these Terms of Use shall be for convenience only.
Filson Customer Service
Filson Company
Attention Customer Service
3851 1st Ave S
Seattle, WA 98134

Accessibility Statement For Filson.com

Filson.com is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.
We endeavor to conform to level Double-A of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines 2.1. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly for all people.
Whilst we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility. In the meantime should you experience any difficulty in accessing the Filson.com website, please don’t hesitate to contact us at customercare@filson.com or customercare@filson.com for assistance.

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