Shipping & Refunds

Filson Holiday Shipping ’17

Order By
Dec. 15th @ 4P.M. PST

Guaranteed delivery via Economy Free Shipping by Dec. 25th.

Order By
Dec. 18th @ 4P.M. PST

Guaranteed delivery via Expedited Shipping by Dec. 25th.

Filson’s Guarantee is not just standing behind the quality of our products – we also ensure that you receive your gifts in time for the holidays. All orders placed in the United States* by 4 p.m. PST on December 15th, 2017 are eligible for Economy Free Shipping and guaranteed delivery by December 25th, 2017. Orders placed with Expedited Shipping by 4 p.m. PST on December 18th (including Special Services**) are guaranteed for delivery by December 25th, 2017.

* The United States includes the following: The Contiguous United States, Hawaii and Alaska, as well as APO, FPO, Guam, Puerto Rico, American Samoa, Federated States of Micronesia, Marshall Islands and the Virgin Islands.

** Special Services include Gift Services, Monogramming, Embossing and Hemming.

Filson’s Return & Exchange Policy

If you purchase an item from Filson and are unhappy with it for any reason within the first 90 days, you may return or exchange it with a receipt or proof of purchase. Items must be returned in saleable condition and must be eligible under our returns policy. If an item is hemmed, embossed or monogrammed, it is classified as personalized and is not eligible for resale. For more information around the details of Filson’s Return Policy, please click here.

Filson’s Price Match Policy

If Filson reduces the price of any item within seven days of the date of your purchase, we will honor the lowest price. Proof of purchase is required. Please contact Filson Customer Service at 1-800-624-0201 so that a price adjustment may be issued. More information around the details of Filson’s Price Match Policy can be found here.