Guaranteed delivery by Dec. 25th.
Filson’s Guarantee is not just standing behind the quality of our products – we also ensure that you receive your gifts in time for the holidays. Orders placed in the contiguous United States by 4 a.m. PST on December 21st, 2017 will receive free Expedited Shipping. Orders placed during this timeframe (excluding Special Services* orders) will be guaranteed for delivery by December 25th, 2017**.
* Special Services include Gift Services, Monogramming, Embossing and Hemming.
** Filson is not responsible for delays caused by winter weather conditions and third-party shipper errors.
If you purchase an item from Filson and are unhappy with it for any reason within the first 90 days, you may return or exchange it with a receipt or proof of purchase. Items must be returned in saleable condition and must be eligible under our returns policy. If an item is hemmed, embossed or monogrammed, it is classified as personalized and is not eligible for resale. For more information around the details of Filson’s Return Policy, please click here.
If Filson reduces the price of any item within seven days of the date of your purchase, we will honor the lowest price. Proof of purchase is required. Please contact Filson Customer Service at 1-800-624-0201 so that a price adjustment may be issued. More information around the details of Filson’s Price Match Policy can be found here.
Your Holiday Bonus gift code may be redeemed at any Filson full-priced retail store or at www.filson.com from November 30, 2017 to December 20, 2017 at 11:59 p.m. Pacific Time. For more information around the details of Filson’s Holiday Bonus Offer, please click here.
Filson Economy Shipping is now Free on every order.
Returns are accepted on discount items and must be received within 14 days of purchase. Proof of purchase is required for refund. To make a return, bring your item to any Filson store or ship your item back to Filson. Please visit our Returns page or call Customer Service at 1-800-624-0201 to request a Return Authorization (RA) number before shipping your item.
If Filson reduces the price any item within 7 days of the date of your purchase, we will honor the lowest price. Proof of purchase is required. Please contact Filson Customer Service at 1-800-624-0201 so that a price adjustment may be issued.