SALE ITEM RETURN POLICY

Returns are accepted on discount items and must be received within 30 days of purchase. Proof of purchase is required for refund. To make a return, bring your item to any Filson store or ship your item back to Filson. Please visit our Returns page or call Customer Service at 1-800-624-0201 to request a Return Authorization (RA) number before shipping your item.

SALE ITEM PRICE PROTECTION POLICY

If Filson reduces the price any item within 7 days of the date of your purchase, we will honor the lowest price. Proof of purchase is required. Please contact Filson Customer Service at 1-800-624-0201 so that a price adjustment may be issued.

Temporary
Shipment Delay

To ensure the health of our staff, our warehouse will temporarily be unable to ship orders starting 03/25 2:30pm PST.

We will continue to take orders, and process them as soon as we can re-open. FREE SHIPPING* will be applied to all orders until further notice, and our customer service team will be in touch regarding orders affected by this closure.

Keep an eye on your email and our social channels for the latest updates. We hope to go back to business-as-usual within two weeks but until then – we’ll keep the fire burning.

Please contact Customer Service with questions.

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