Free Shipping + Gift Wrapping On All Orders
Shown: Black Cream
This buffalo plaid, 100% lambswool scarf provides an added barrier against winter breezes.
Out of stock
Complimentary gift wrapping is available for this product during checkout.
To order by phone, please call 1-800-624-0201
19.5ʺ L x 71ʺ W
Made in Scotland
Shipping & Returns | Filson Guarantee | Print Page
If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for a repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.
Customers must pay return shipping charges. We will ship exchanges to you at our expense within the U.S. Customers outside of the U.S. are responsible for all shipping charges, duty, and taxes, including returns and exchanges. Please insure your package for its value.
If you have any questions about the return process or want more detailed information, please call us directly at 1-800-624-0201 or visit the Customer Support section located under INSIDE FILSON.
We guarantee every item purchased from Filson. No more, no less. We believe in our products and stand by the quality of workmanship, craftsmanship, and materials in each one. We guarantee the lifetime of each item against failure or damage in its intended usage.
Our guarantee does not cover general wear and damage caused by accident or by using the item for other than its intended purpose. This includes animal damage, damage caused by mishandling via airline or third party shipping companies, extreme wear and third-party alterations made to the item. Likewise, fluctuating fit, abuse of product, and disregard for the product care instructions are not covered. Our Guarantee applies to all Filson items purchased by authorized retailers.
Please note every item is subject to an evaluation by our Returns Team.
In 1897, C.C. Filson said, "Your satisfaction is the sole purpose of our transaction." We've held that standard ever since. It's gotten us into hot water on some days, but over a hundred years later we stand by those words. If you purchase an item from Filson and are unhappy with it for any reason within the first six months, you may return your item for a refund, no questions asked. Well, maybe a couple of questions. Your feedback is very important to us and is used to help us improve our products.
The lifetime guarantee specifically refers to the time at which, through normal use, the product can no longer function in its intended purpose.
Our guarantee covers the failure of materials or workmanship, including defects, discovered through normal wear. Excessive wear and tear, animal damage, abuse, misuse or neglect is not covered by our warranty. We also can't guarantee against accidents or damage incurred as a result of repairs, modifications or alterations done by a third party.
General wear is the natural breakdown of materials over a long period of normal usage. After years of wear, you may see a bit of fraying at the cuff. Eventually, the notch you always use on your belt may stretch. Once you've put enough miles on it, that luggage may show some scuffs on the corners that see a lot of traffic. This isn't a failure of materials or workmanship; it is simply the natural course of any well-built product. If a Filson item has served you well but is showing a lifetime of normal use, we hope you'll consider buying a replacement to last another lifetime.
Just barely. Here are a few accommodations we unfortunately cannot make.
If the issue is not related to a failure of our product, the exchange or return will be determined on a case-by-case basis by our Returns Team.
Please contact Customer Service as soon as possible at 1-800-624-0201. Have the order number and style number for the Customer Service Representative, and we will make every effort to replace your item promptly.
Repair is always our preferred course of action. However, if after evaluating your item it is deemed not repairable, we may need to replace your product. Please let us know by letter if your Filson product has sentimental value and you do not want the item replaced. We will honor your wishes and repair it to the best of our ability, if a repair is possible. Repairs are made to preserve the strength and integrity of the product rather than have aesthetic appeal. Based on the amount of labor involved, some repairs may incur a charge. You will be notified if this is the case prior to any work being done on your item. If your damaged product requires replacement, please be advised we cannot also return your original product to you.
Refunds are issued in the original form of payment. Please note that a refund issued to your credit or debit card may take up to two weeks to be acknowledged by your financial institution. A Filson order number or proof of purchase is required for refund. If you are returning an item that was originally purchased through one of our authorized retailers, you may be issued a Filson Gift Card for the last known retail price (redeemable online at Filson.com or in person at one of our Filson stores).
We will exchange an item without an order number or receipt if all of the product tags are included, the item is not a discontinued style and the product does not show any wear. The last known retail price may be used as a credit toward an exchange, or issued in the form of a Filson Gift Card.
You are welcome to send the item in for evaluation by our Returns Team. Unfortunately, we cannot determine through photos if a repair is possible so the item must be received at Filson. A Customer Service Representative will follow up with you to discuss your options.
Please note we reserve the right to send back dirty or soiled items that may pose a health risk to our Returns Team or Production Staff. Besides being unhygienic, unclean items may damage our production machines and equipment. Particularly with hunting products, we ask that you clean the item and remove blood, feathers, and any other animal byproduct before sending it in for evaluation.
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